What Do I Do if All of My Episodes Aren't Showing Up in the Player?

You may find that not all of your podcast episodes are showing up in the Smart Podcast Player. There can be several reasons for this:

• You recently added a new episode(s) to your feed, and the feed hasn't updated yet. It can take some time for your feed to update in the Smart Podcast Player.
  • You can force the player to load the latest version of your feed by clearing the cache: Go to Settings -> Smart Podcast Player -> Advanced and click the Clear Cache button.
• There is an episode limit being enforced by WordPress or by the software you use to generate your feed. If so, here's how to update the maximum number of episodes in your feed:
  • If you're using Libsyn, follow the instructions on this page:
    
    • http://support.libsyn.com/faqs/rss-advanced-options/
  • If you're using Blubrry PowerPress, following the instructions on this page:
    • http://www.powerpresspodcast.com/2011/08/12/number-of-podcasts-showing-up-in-itunes-or-feed/
• You may be using an outdated feed URL. This may be the case if you recently started using different software to manage your feed.
  • Check that your feed URL is still valid and up to date.
• You're using SoundCloud, and something strange is going on.
  • If you've specified a playlist URL as your feed URL, the Smart Podcast Player may not be pulling in all of your episodes.
  • If you've saved any of your tracks as private, they will not show up or play in either the Smart Podcast Player or the Smart Track Player; you will need to make them public before they show up:
    • http://help.soundcloud.com/customer/en/portal/articles/2167143-sharing-a-public-track-or-playlist-within-soundcloud?b_id=9644
  • For each track, under Permissions, make sure Display embed code and Enable app playback are both checked.

Note that whenever you add a new episode to your feed or change any of the settings mentioned above, it may take some time before the Smart Podcast Player updates with your changes—sometimes up to a few hours. You can try clearing the player's cache as suggested above. If you clear the cache and still don't see any change within 24 hours, email us at  support@smartpodcastplayer.com and we'll help you troubleshoot further.