Why Isn't My Download Button Working?

If your download button isn't working, there are a couple of things you can try.

1. First, if you're using SoundCloud, make sure your tracks are enabled for download in your SoundCloud account. To do that, follow the instructions in this article to make sure that Enable downloads is set on your tracks:

http://help.soundcloud.com/customer/portal/articles/243684-can-people-download-my-sounds-

Then, go to  Settings -> Smart Podcast Player -> Advanced and click the Clear Cache button. Then reload the page where the player is hosted on your site.

2. If that doesn't work, or you're not using SoundCloud to host your episodes, follow the instructions in this article under the Download Method section:

http://support.smartpodcastplayer.com/article/84-understanding-the-advanced-settings-menu

If the download button is still not working after trying the above, get in touch with us at  support@smartpodcastplayer.com.

Still need help? Contact Us Contact Us